Heather Penn, PMHNP-BC

Behavioral Health Virtual Provider

“If you want to fly, you have to give up what weighs you down.” -Roy T. Bennett

About Me

As a Psychiatric Mental Health Nurse Practitioner, I’m passionate about providing mental health care to individuals of all ages. I believe in a holistic approach, which means I work closely with my patients to create personalized treatment plans that truly fit their needs. My goal is to support and empower them on their journey toward healing and self-discovery, all while promoting mental health advocacy. I’m here to help patients every step of the way!

Education and Training

Master of Nursing Science—Wilkes University
Bachelor of Nursing Science—Northern Arizona University

Professional Certifications

Board-Certified Psychiatric Mental Health Nurse Practitioner

Professional Experience

Over the past seven years, I have had the rewarding opportunity to work in a hospital, and it has truly been an incredible journey filled with challenges and growth. For the last four years, I have been specifically serving in the emergency room, a fast-paced environment where I assist individuals during some of the most difficult moments of their lives. Each day brings new challenges, whether it’s treating traumatic injuries, managing critical illnesses, or providing support to patients and their families in times of distress. The experience has not only deepened my medical knowledge but has also reinforced the importance of compassion and resilience in the face of adversity.

Favorite activity outside of work

Along with relaxing on the couch with my kids, I enjoy various outdoor activities. My favorites include running, hiking, biking with my children and husband, camping, swimming, and visiting the river or local lakes.

What will make you a great provider?

Recognizing that every patient is unique, with distinct experiences and needs, and deserves our respect and compassionate care. Clear and open communication is essential throughout the treatment process, which includes actively listening to concerns, answering questions thoroughly, and ensuring understanding. Additionally, setting realistic and achievable goals tailored to each individual is also vital.